When designing hospitality and workplace interiors, every detail contributes to the atmosphere, functionality and identity of a space. At Protocol, we believe that furniture should do more than fit the brief – it should elevate the experience. Our customisation service gives everyone the freedom to shape furniture that goes beyond the expected, delivering tailored pieces that speak directly to the vision of each project.
From reimagining standard products to developing bespoke items from the ground up, our approach is collaborative and considered. Our in-house team and trusted suppliers work closely with you at every stage to ensure the result is both beautiful and buildable. And with our decades of experience in the contract sector, we make sure every custom detail meets the highest standards of quality, durability and compliance.

Explore the creative potential of customisation through four key areas:
Material choices
Materiality plays a vital role in how a space feels and functions. That’s why we offer a wide and ever-evolving selection of material options – from solid wood to powder-coated steel, ceramic tops to high-pressure laminates, and everything in between. Whether you need a specific finish for visual continuity, added durability for high-traffic areas, or simply want to introduce texture and contrast, our team can guide you through the right material combinations to achieve the desired result.
Colour
Customising colour isn’t just about aesthetics – it’s about expressing personality, reinforcing brand identity, and creating mood. Our custom colour options allow you to specify fabrics, stains, lacquers and powder coats that align with your scheme. Whether you want to match a brand palette, add a bold accent, or keep things soft and tonal, we’ll help you bring it to life with precision. We also work with fabric partners who offer custom-printed textiles for a truly individual finish.

Table edge details
Sometimes it’s the smallest details that make the biggest impression. Our customisation capabilities extend right down to table edge profiles, which can be altered to suit the design language of your space – whether that’s a reverse chamfer, a full bullnose, or a soft radius for a more tactile feel. These finishing touches not only impact the look of a piece but also influence how it’s used and experienced day to day.
Bespoke
Some spaces call for a solution that doesn’t yet exist – and that’s where our bespoke service comes in. From concept sketches and technical drawings to prototyping and production, we work with you to develop unique pieces tailored to your brief. These projects can range from adapting an existing product to suit a new purpose, to creating entirely original designs like the custom Aberdeen side tables at Lighthouse View or the striking marble-topped tables at the Municipal Hotel Liverpool. If you can imagine it, we’ll help make it real. You can learn more about the process here.

At Protocol we are proud to partner with a network of International suppliers helping you make informed decisions from a broad spectrum of products. We see furniture as an opportunity to create something distinctive, lasting and memorable. With our customisation service, you don’t have to compromise between form and function. You can design with confidence, knowing you have a skilled and experienced partner at your side.
Looking for more information? Request your free samples today or book a showroom appointment in person. Contact us on +44 (0)20 8591 6770 or email [email protected].






